Shipping & Returns
How do I
place an order?
Navigate through our PRODUCTS page and add all products you are interested in purchasing to your "CART". When you are ready to purchase, go to your "CART" and you will see the sum of all of your products, total costs, shipping options, taxes, and payment options. Navigate accordingly until your transaction is completed and a confirmation has been provided to you.
We ship directly from Vaughan, Ontario, Canada and are limited to ship within Canada. When you place an order, it usually ships out by the following business day. Thereafter it should take 3 to 15 working days (depending on your Province) to arrive. We ship within Canada for a base rate of $10.00 for amounts under $75 (before taxes and discounts) and free shipping on amounts over $75 (before taxes and discounts). Beautymark Solutions Inc. is not responsible for lost or stolen packages. When your order is ready to ship, you will be notified via email provided with a tracking number. Should there be a delay or problem with your order, we will contact you immediately by email. Please ensure you double check your shipping address before placing your order as Beautymark Solutions Inc. is not responsible for undelivered packages due to incorrect or incomplete address information.
& payment options
We use PayPal as our online payments system. Online money transfers serve as electronic alternatives to traditional paper methods like checks and money orders. PayPal is one of the world's largest internet payment companies, and the most secure. You will be able to select from Visa, Mastercard & American Express.
If after placing an order you change your mind, you are entitled to cancel the order within 24 hours of it being placed, subject to the Goods not having already left the premises. To cancel an order you need to contact us either by email: firstname.lastname@example.org or by telephone: 416 462 9994. If after receiving your purchase you are not happy, you may return the unused, unopened products to us within 7 days of receipt. You must reach out to us first so a return authorization can be processed before sending anything back. We cannot take returns on used or opened items. We will issue a refund on receipt of unused goods in their original condition. Return shipping is at your expense. We regret that we are unable to refund your original shipping charges (if applicable) unless the return was a result of our error. We’re not liable for lost or damaged packages. Please use a traceable, insured method of shipping when returning your item(s). Refunds will only be made to the credit or debit card on which the purchase was made. Returns should be sent to the address below in the original outer packaging or any other secure packaging, and allow 7-10 days once the order is received by us for processing:
Beautymark Solutions Inc. c/o COOLA Canada
29-55 Administration Road